KMS Blog
Why Responding to Every Review is Critical for Your Hospitality Business (and How It Boosts Your SEO and Reputation)
Online reviews have become a cornerstone of consumer decision-making, especially in the hospitality industry. According to a recent survey, 93% of consumers say online reviews influence their purchasi... ...more
Hospitality Strategy Lab
November 18, 2024•4 min read
Never Miss a Guest: How Missed Call Text-Back and AI Can Revolutionize Your Hospitality Business
Here’s a blog post on the benefits of a missed call text-back system and the power of conversational AI: Headline: Never Miss a Guest: How Missed Call Text-Back and AI Can Revolutionize Your Hospital... ...more
Hospitality Strategy Lab
November 18, 2024•4 min read
Mastering Reputation Management: How to Make Your Hospitality Brand Grow
In the digital age, a business’s reputation can make or break its success, especially in the hospitality industry. With online reviews and social media playing a major role in how guests perceive your... ...more
Hospitality Strategy Lab
November 11, 2024•3 min read
KMS System Analysis - Agency Report & Accountability
An objective analysis of agency performance, results, and statistics for data-driven hospitality operators. ...more
KMS Blog ,Hospitality Strategy Lab
November 11, 2024•4 min read
Why Your Hospitality Business Needs a Feedback Loop
Guest feedback can be one of the most powerful tools at your disposal in the hospitality industry. It’s more than just compliments and complaints; it’s a goldmine of insights that can help you continu... ...more
Hospitality Strategy Lab
November 04, 2024•3 min read
The Ultimate Guide to Data-Driven Decision Making for Hospitality Operators
Running a successful hospitality business is all about making informed decisions that improve guest experiences and boost your bottom line. But in an industry filled with variables, how do you know yo... ...more
Hospitality Strategy Lab
November 01, 2024•3 min read
