Transform Your Spirits Brand with Our Comprehensive Management Solutions
Enhance Customer Engagement, Forge Organic Connections, and Cultivate a Vibrant Brand Community
Looking for our Hospitality or Distillery Systems?
Join a group of motivated brands, portfolios, and agencies using KMS
Why Partner with Us?
Organic Lead Generation: Tap into our sophisticated tools to naturally attract new leads. We help you identify and engage potential customers who are most likely to love your brand, turning organic interest into lasting connections.
Dynamic Customer Engagement: Elevate your engagement strategies with our suite of tools. From personalized marketing campaigns to interactive digital experiences, we provide everything you need to captivate your audience and keep them coming back.
Community Building: At the heart of every successful brand is a thriving community. Our systems empower you to create, nurture, and grow a community of enthusiasts and advocates around your brand, fostering a sense of belonging and loyalty.
Our Promise to You
Working with Us
Expert Coaching
Gain direct access to industry-leading experts who bring decades of experience in hospitality management. Our coaching goes beyond advice, providing you with actionable insights and personalized feedback to help you navigate challenges and capitalize on opportunities. With us, you're not just running your business; you're mastering it.
Integrated Systems
Embrace the power of automation with our cutting-edge systems designed for the unique needs of hospitality businesses. From streamlined reservations and staff scheduling to efficient inventory management, our systems ensure every aspect of your operation is optimized for efficiency and ease of use.
Strategic Guidance
Our strategic frameworks are crafted based on thorough analysis and industry benchmarks. We help you set clear, achievable goals and guide you in crafting a roadmap to success. Whether you're looking to increase revenue, enhance guest satisfaction, or expand your footprint, our strategic guidance lays the foundation for your long-term success.
Comprehensive Support
Never face a challenge alone again. Our support team is available around the clock to ensure you have the help you need whenever you need it. From technical issues to operational queries, we're just a call or click away, ensuring your business continues to run smoothly at all times.
Vibrant Community
Join a community of like-minded operators who are as passionate about hospitality as you are. Share experiences, exchange ideas, and leverage collective wisdom to overcome common industry challenges. Our community events, forums, and workshops are invaluable resources for networking and inspiration.
Scalability
Grow your business with confidence. Our solutions are designed not just for operational efficiency but also for easy scalability. This means whether you're expanding your current location or opening new ones, our tools and expertise scale with your growth, ensuring you maintain quality and consistency no matter the size of your operation.
Sales Systems
Shelf Seller System
Cold Prospecting System
Infinite Lead Nuture
Partner Induction Systems
Sales Oriented Telephony
Marketing Systems
Instagram Keyword System
Viral Giveaway Systems
Event Manager
Comment & DM Systems
Private Communities
Feedback Systems
Interactive Voice Response Systems
Net Promotor Scores
Q12 Surveys
Shift Reporting
About KMS
Jason Littrell - Spirits Industry Expert & Brand Builder
Jason Littrell is a renowned expert in the spirits industry, specializing in brand building, sales strategies, and innovative marketing. With a career spanning over two decades, Jason has a proven track record of transforming emerging spirits brands into market leaders through strategic insight and creative marketing solutions.
As the founder of Kinetic Management Systems, Jason has developed cutting-edge tools and systems designed to enhance brand visibility, streamline marketing efforts, and increase sales. His approach combines deep industry knowledge with a keen understanding of consumer behavior, allowing brands to connect authentically with their audience and build lasting relationships.
Jason's expertise extends beyond marketing. He is a seasoned consultant who advises spirits brands on everything from product development to distribution strategies. His holistic approach ensures that brands not only look good but also perform exceptionally in competitive markets.
A dynamic speaker and educator, Jason frequently presents at industry conferences and workshops, sharing his insights on brand storytelling, digital marketing trends, and sales optimization in the spirits sector. He also contributes to various industry publications, offering thought leadership on how brands can adapt and thrive in changing market landscapes.
Under Jason's leadership, Kinetic Management Systems has become synonymous with success in the spirits industry. The company is known for its client-centered approach, providing customized solutions that drive growth and enhance operational efficiency for distilleries and spirits companies worldwide.
Top 10 Automation Workflows Every Hospitality Business Needs
Restaurants and bars run on crazy-thin margins. Staff is busy, owners are stretched, and too much energy gets wasted on repetitive tasks. That’s where automation earns its keep. The right workflows reduce human error, save labor, and keep guests engaged — all without adding headcount.
Here are ten automation workflows every hospitality business should have in place in 2025.
1. Missed Call Text-Back
Capture lost phone calls with an instant SMS.
Example: “Sorry we missed your call at The Copper Mug. Want to book a table or see tonight’s specials?”
Ensures no guest slips through the cracks.
2. Review Requests
Automatically trigger after a visit.
Positive reviews go public; negative feedback gets routed privately.
Builds reputation without staff chasing guests.
3. Birthday & Anniversary Campaigns
Collect dates at signup and trigger personalized offers.
“Happy Birthday! Come celebrate with a free dessert and glass of bubbly.”
Keeps the bar top full with meaningful touches.
4. Event Reminders
AI segments guests by interests (jazz, sports, trivia nights).
Event-specific reminders sent only to the right groups.
5. Lapsed Guest Reactivation
If a guest hasn’t visited in 45 or 90 days, trigger a special invite.
Keeps the database alive and reduces churn.
6. VIP Recognition
Top spenders flagged automatically.
They get early access to menus, premium invites, or complimentary perks.
7. Table Confirmation & Upsell
Reservation booked → confirmation SMS with a subtle upsell.
“See you Friday at 8pm. Want to pre-order a Negroni pitcher for the table?”
8. Post-Visit Survey
Short 1–2 question survey sent automatically.
Feeds data into KPIs on guest experience and service.
9. Redemption Tracking
Links or QR codes track who used offers and when.
Helps calculate true ROI without messy spreadsheets.
10. Staff Scheduling Nudges
Shift confirmations and reminders sent automatically.
Reduces no-shows, saves manager time.
Automation doesn’t replace hospitality — it supports it. By taking the busywork out of operations, owners and staff can focus on what matters: creating experiences worth coming back for.
Testimonials
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