Transform Your Spirits Brand with Our Comprehensive Management Solutions

Enhance Customer Engagement, Forge Organic Connections, and Cultivate a Vibrant Brand Community

Looking for our Hospitality or Distillery Systems?

Join a group of motivated brands, portfolios, and agencies using KMS

Why Partner with Us?

  • Organic Lead Generation: Tap into our sophisticated tools to naturally attract new leads. We help you identify and engage potential customers who are most likely to love your brand, turning organic interest into lasting connections.

    • Dynamic Customer Engagement: Elevate your engagement strategies with our suite of tools. From personalized marketing campaigns to interactive digital experiences, we provide everything you need to captivate your audience and keep them coming back.

    • Community Building: At the heart of every successful brand is a thriving community. Our systems empower you to create, nurture, and grow a community of enthusiasts and advocates around your brand, fostering a sense of belonging and loyalty.

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Our Promise to You

Working with Us

Expert Coaching

Gain direct access to industry-leading experts who bring decades of experience in hospitality management. Our coaching goes beyond advice, providing you with actionable insights and personalized feedback to help you navigate challenges and capitalize on opportunities. With us, you're not just running your business; you're mastering it.

Integrated Systems

Embrace the power of automation with our cutting-edge systems designed for the unique needs of hospitality businesses. From streamlined reservations and staff scheduling to efficient inventory management, our systems ensure every aspect of your operation is optimized for efficiency and ease of use.

Strategic Guidance

Our strategic frameworks are crafted based on thorough analysis and industry benchmarks. We help you set clear, achievable goals and guide you in crafting a roadmap to success. Whether you're looking to increase revenue, enhance guest satisfaction, or expand your footprint, our strategic guidance lays the foundation for your long-term success.

Comprehensive Support

Never face a challenge alone again. Our support team is available around the clock to ensure you have the help you need whenever you need it. From technical issues to operational queries, we're just a call or click away, ensuring your business continues to run smoothly at all times.

Vibrant Community

Join a community of like-minded operators who are as passionate about hospitality as you are. Share experiences, exchange ideas, and leverage collective wisdom to overcome common industry challenges. Our community events, forums, and workshops are invaluable resources for networking and inspiration.

Scalability

Grow your business with confidence. Our solutions are designed not just for operational efficiency but also for easy scalability. This means whether you're expanding your current location or opening new ones, our tools and expertise scale with your growth, ensuring you maintain quality and consistency no matter the size of your operation.

Sales Systems

  • Shelf Seller System

  • Cold Prospecting System

  • Infinite Lead Nuture

  • Partner Induction Systems

  • Sales Oriented Telephony

Marketing Systems

  • Instagram Keyword System

  • Viral Giveaway Systems

  • Event Manager

  • Comment & DM Systems

  • Private Communities

Feedback Systems

  • Interactive Voice Response Systems

  • Net Promotor Scores

  • Q12 Surveys

  • Shift Reporting

About KMS

Jason Littrell - Spirits Industry Expert & Brand Builder

Jason Littrell is a renowned expert in the spirits industry, specializing in brand building, sales strategies, and innovative marketing. With a career spanning over two decades, Jason has a proven track record of transforming emerging spirits brands into market leaders through strategic insight and creative marketing solutions.

As the founder of Kinetic Management Systems, Jason has developed cutting-edge tools and systems designed to enhance brand visibility, streamline marketing efforts, and increase sales. His approach combines deep industry knowledge with a keen understanding of consumer behavior, allowing brands to connect authentically with their audience and build lasting relationships.

Jason's expertise extends beyond marketing. He is a seasoned consultant who advises spirits brands on everything from product development to distribution strategies. His holistic approach ensures that brands not only look good but also perform exceptionally in competitive markets.

A dynamic speaker and educator, Jason frequently presents at industry conferences and workshops, sharing his insights on brand storytelling, digital marketing trends, and sales optimization in the spirits sector. He also contributes to various industry publications, offering thought leadership on how brands can adapt and thrive in changing market landscapes.

Under Jason's leadership, Kinetic Management Systems has become synonymous with success in the spirits industry. The company is known for its client-centered approach, providing customized solutions that drive growth and enhance operational efficiency for distilleries and spirits companies worldwide.

guest experience workflow

Net Promoter Score (NPS) - The One Simple Question

September 25, 20241 min read

Net Promoter Score (NPS) - The One Simple Question

I see this all the time in restaurants:

- Leave us a review!

- Join our VIP club!

- And rarely, HOW DID WE DO?

This one simple question solves for so many other questions (and problems) downstream.

It's called a Net Promoter Score (or NPS).

On a scale of 1-10, how likely would you be to recommend a friend or family member?

That's it. Super simple.

But those numbers have a lot of meaning.

And you don't want to ask someone who hates you for a review.

And the truth is, they have to have a reason to want to fill out the one question survey in the first place.

So this is the flow. Inspired by INFLUENCE by Robert Cialdini and my Coach @fintersean.

I'll be going into this in GREAT DETAIL and automating the shit out of it so you do this EVERY TIME WITH EVERY GUEST.

Know what that does?

Creates a virtuous cycle.

You know what's going on in your guest's mind, you're getting sterling reviews, and you're building your database.

Learn exactly how in Annapolis in October. Sign up at seanfinter.com

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Testimonials


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