Obsessed with the success of independent hospitality brands.
Imagine transforming your hospitality business into a seamlessly efficient operation with happier staff and loyal customers, all through the power of AI and automation.
Kinetic Management Systems, or KMS, is an integrated solution specifically designed for hospitality operators looking to scale their businesses.
Jason Littrell, a hospitality management consultant has over a decade of real world experience helping bars and restaurants increase their profitability and streamline their operations.
We've seen firsthand how these challenges can limit the success of even the most passionate operators. We care about helping you achieve your full potential because we believe in the impact a well-run hospitality business can have on its community and its employees.
By leveraging KMS, you have the opportunity to boost your revenue by up to 30% within just three months, while reducing operational headaches and enhancing guest satisfaction.
To get started, visit our website and sign up for a free demo. Our team will walk you through the system and show you how KMS can be tailored to meet your unique needs.
We're not just offering a set of tools; we're providing a path to a more profitable and enjoyable business. This is a movement towards smarter, more efficient hospitality management, and we want you to be a part of it. Whether you join us now or later, the shift towards automation and AI is happening. We'd love to have you with us from the start.
Core Values
1. Innovation:
We continuously seek and implement cutting-edge technology to provide independent restaurants and spirits brands with the most effective tools for success.
2. Integrity:
We operate with honesty and transparency, ensuring our clients receive genuine value and trustworthy support.
3. Collaboration:
We believe in the power of teamwork, both within our organization and with our clients, to achieve shared goals and create a supportive community.
4. Excellence:
We are committed to delivering the highest quality services and support, striving for excellence in everything we do to elevate our clients' businesses.
5. Client-Centric:
Our clients' needs and success are at the heart of our business. We tailor our solutions to meet their specific challenges and objectives, ensuring personalized and impactful results. Solving the problem will always be the direction of our products and services.
6. Adaptability:
We embrace change and are agile in our approach, ready to adapt to the evolving needs of the hospitality and spirits industries.
7. Sustainability:
We promote sustainable business practices that benefit not only our clients but also the broader community and environment, supporting long-term success and responsible growth.
8. Continuous Improvement:
We are dedicated to learning and growing, constantly enhancing our coaching, strategy, systems, and support to better serve independent restaurants and spirits brands.
9. Empowerment:
We aim to empower our clients with the knowledge, tools, and support they need to independently drive their businesses forward, fostering a culture of self-reliance and innovation.
10. Strategic Guidance:
We provide insightful and actionable strategies to help our clients navigate their business challenges and achieve their goals effectively.
11. Comprehensive Support:
Our commitment to ongoing support ensures that our clients always have the assistance they need to implement and sustain our solutions successfully.
Napkins. Theft. Margins.
Napkins. Theft. Margins.
Voicemail Victor owns three sports bars. High energy. Great atmosphere. Solid food. And he misses about 40% of the phone calls that come into his restaurants.
Not because he's lazy. Because he's busy running three locations and can't possibly answer every call.
His solution? "They'll leave a voicemail if it's important."
Here's the problem: 67% of callers won't leave a voicemail (according to research from Invoca). They'll just call the next restaurant.
Every missed call is potentially a large party booking, a catering inquiry, or a regular customer trying to make a reservation.
YOUR ONE STRATEGY LAB THING TODAY: 'Missed Calls = Missed Money'
Walk into most restaurants during a Friday dinner rush and count how many times the phone rings while everyone ignores it. Then do the math on what each of those calls might be worth:
Average large party booking: $400-800
Average catering inquiry: $1,200-3,000
Average reservation: $60-150
If you're missing even 5 calls per day that would convert to sales, you're leaving $50K-150K on the table annually.
So what's possible with modern AI phone systems?
HERE'S WHAT AI VOICE CAN DO RIGHT NOW:
- AI answers instantly in a natural voice (no ringing, no voicemail)
- Has actual conversations with callers (reservations, hours, menu questions)
- Takes detailed messages for complex requests
- Texts you a summary immediately
- Can book reservations directly into your system
- Follows up via text with the caller automatically
- Works 24/7, even when you're closed
This technology exists today. It's not expensive. It's not complicated.
Real scenario: Caller at 11pm: "Hey, I want to book a party for 30 people next Friday."
AI voice: "I'd be happy to help you book that! Let me get some details from you..."
That party spends $2,100. Would've gone to another bar if they'd hit voicemail.
YOUR ACTION STEP: Track how many calls you're missing this week. Just count them. Then do the math.
Want to see how this works? Join us in the Strategy Lab community where we break down exactly how to set up AI phone systems that don't sound like robots. → lab.jlittrell.com
We got this,
Jason | The Strategy Lab
P.S. Every missed call is a customer choosing your competitor. You can't be everywhere, but your system can.
P.P.S. We're covering AI phone systems in depth on next week's Strategy Lab Podcast. Subscribe so you don't miss it.
#strategylab #wegotthis
About KMS
Jason Littrell - Management Consultant & Industry Innovator
With over two decades of experience in the hospitality industry, Jason Littrell has established himself as a leading consultant and strategist, specializing in helping bars and restaurants maximize their efficiency and profitability. His expertise spans a wide range of essential areas, including operational management, staff training, customer experience, and technology integration.
Jason is the founder of Kinetic Management Systems, a cutting-edge suite of tools designed to automate and optimize the day-to-day operations of hospitality businesses. Through his systems, Jason offers solutions for everything from staff recruitment and onboarding to customer retention and feedback management. His approach combines innovative technology with proven strategies to deliver results that are both measurable and scalable.
A passionate educator and speaker, Jason regularly hosts workshops and seminars, sharing his knowledge on how to leverage AI and automation to thrive in a competitive market. His insights are rooted in practical experience, having worked on the ground in various capacities within the industry—from bartender to manager, and now, consultant.
Jason also manages a vibrant online community, "Bar Teams," where he fosters discussions and collaboration among hospitality professionals. Here, members gain access to exclusive content, including training sessions, industry news, and peer support.
His commitment to excellence and innovation in hospitality has not only transformed the operations of numerous establishments but has also inspired many to pursue and achieve greater success. Jason's work is driven by a core belief: that the right mix of people, processes, and technology can turn any hospitality business into a thriving, profitable enterprise.
