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Embracing Imperfect Action: A Strategy to Boost Your Business

December 16, 20242 min read
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In the fast-paced world of hospitality, many business owners find themselves trapped in the cycle of overthinking. This often manifests in hesitation to act due to a fear of imperfection, especially when it comes to marketing strategies. However, messy, imperfect actions can lead to significant results. This blog post explores three key strategies to help you move past perfectionism and fill your seats faster.

1. Take Simple, Authentic Action

In an age where consumers are bombarded with polished images and curated content, authenticity stands out. Taking a quick picture of your signature dish or the ambiance of your venue can be far more effective than waiting for the ideal shot. For instance, a spontaneous snapshot of your latest cocktail can reach potential guests more quickly than a perfectly designed post that takes weeks to create. By capturing the moment as it is, you provide a genuine invitation to your audience, stirring curiosity and drawing them in.

2. Communicate Directly with Your Customers

Another way to encourage patronage is by directly reaching out to your guest list. A casual email or text message about a special event or dish can spur immediate interest without the need for elaborate templates or graphics. Writing as if you’re speaking to a friend can create a personal connection and increase engagement. Mentioning an exclusive offer or inviting customers to share their experience can further enhance this interaction, making guests feel valued and excited to return.

3. Prioritize Action Over Perfection

The most crucial takeaway is the mindset shift from perfection to action. It’s easy to get caught up in details that often go unnoticed by the majority. Rather than obsessing over the perfect post or email, focus on getting your message out there. The mantra “done is better than perfect” should be at the forefront of your strategy. By consistently taking imperfect actions

Don’t let overthinking keep your seats empty. Take action today and watch the difference it makes!

👉 Like this video if it resonated with you.
👉 Subscribe for more practical tips to grow your bar or restaurant.
👉 Comment below: What’s one imperfect action you’re taking today to boost your business?”

Ready to put these strategies into action?

If you’re tired of overthinking and want to start seeing results, take one step today:

  • Post about your special.

  • Email your guests.

  • Talk to your team.

Have questions or need help implementing? Reach out to me at community.hospitalitystrategylab.com—let’s make it happen.

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Jason Littrell

Jason Littrell is a world-class hospitality consultant, award-winning bartender, and founder of Hospitality Strategy Lab. With years of experience working at renowned venues like Death & Co in Manhattan and advising top-tier hospitality brands, Jason has a deep understanding of what it takes to create unforgettable guest experiences and profitable bar programs. As a pioneer in the use of AI, automation, and behavioral psychology in hospitality, he’s passionate about making advanced tactics accessible to operators who want to stay ahead in this fast-paced industry. Through his podcast, Jason interviews industry leaders, tech innovators, and behavioral science experts, providing actionable insights and strategies to help you elevate your hospitality game. Whether you’re a bar owner, restaurant manager, or hospitality operator, Jason’s engaging approach and wealth of knowledge make Hospitality Strategy Lab your go-to resource for mastering the art and science of exceptional service.

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